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Support Engineer

Formstack, the most flexible and powerful form building application, is looking for a Support Engineer to add to its already awesome Dev team.

Formstack is an 11 year old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a remote work environment that is flexible and provides great freedom for those who can perform.

Who you are:

You love to program and are driven to learn. You are a great communicator, detail oriented and can see a project through from start to finish. If that's you, you might be just what we need!

What you’ll do:

The Support Engineer will collaborate with the Development and UX teams to create, maintain, and enhance features. You will also help fix bugs and maintain our documentation. You will work closely with the UX and Support teams to make sure features ship as they were planned and existing features are updated as needed.


  • Experience with object-oriented programming languages (PHP, Python, etc)
  • MySQL
  • JavaScript
  • CSS
  • Version Control (Git)
  • Ability to work remote or with remote teams
  • Excellent written and oral English communication skills
  • Exceptional customer service skills
  • Excellent attention to detail
  • The ability to work independently but also work well within a team environment

Extra Credit:

  • Angular
  • Apache and NGINX
  • Ability to use command line tools
  • Unit Testing (PHPUnit, Jasmine)
  • Experience working remote or with remote teams
  • Experience working with a SaaS product

What Formstack Offers:

  • Remote environment
  • Medical, Dental, Vision as well as company-paid Disability and Life Insurance Benefits.
  • 401k with matching company contribution
  • Friday Lunch (Indianapolis Office)
  • The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job
  • Company-paid conferences and extended learning
  • Yearly company gatherings
  • Generous PTO

Want to learn more about who we are and what we value? Check out this Video and apply if you want to jump into the next great chapter of your life.

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