Formstack, the most flexible and powerful form building application, is looking for a Customer Success Manager to add to our Customer Success Team.
Formstack is a 13-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a remote work environment that is flexible and provides great freedom for those who can perform; however, we are ideally looking for someone in or around Colorado Springs for this role.
Who You Are:
Formstack is looking for a world-class Customer Success Manager that can make a direct connection between a user’s goals and how our solution is implemented. This involves determining the appropriate use cases, showing how our product drives key processes for the client and ultimately driving major business outcomes for your customers.
What You'll Do:
As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale. You’ll educate established customers about new functionalities, best practices, industry developments and otherwise increase the value Formstack delivers to their organization. You will develop a deep understanding of customer engagement and the Formstack platform so as to create and evolve best practices around the technology.
How You'll Succeed:
What We Are Looking For:
What Formstack Offers:
Want to learn more about who we are and what we value? CLICK HERE to hear from some current Formstackers about what matters most!
Formstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
All data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.
Thank you for your interest in Formstack!