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Expansion Account Specialist

Formstack, the most flexible and powerful form building application, is looking for a Expansion Account Specialist to add to the team.

Formstack is a 12-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a work environment that is flexible and provides great freedom for those who can perform. We are seeking people who demonstrate an ability to work effectively with individuals from diverse cultures and backgrounds.

Who You Are:

  • You are great at building relationships with customers
  • You enjoy helping customers solve problems and improve inefficiencies
  • You thrive in environments that experience a lot of change
  • You speak up when you have ideas on how to improve internal processes or strategies
  • You work well in a team environment
  • You are competitive and enjoy the thrill of hitting a revenue target
  • Your written and verbal communication skills are excellent
  • You are a creative problem-solver
  • You are comfortable working remotely and with a remote team

What You Will Do:

You will become an Account Expansion rockstar by working with clients to build rapport and generate revenue, collaborating with Customer Support to work through tickets from existing clients, and developing processes for qualifying best targets among clients. 

How You Will Succeed: 

  • Revenue generation through cadence driven communications with current clients
  • Build rapport and trust with clients post sale to become an advisor for additional problems Webmerge can solve in their organization
  • Work Customer Support tickets in from existing clients to drive additional revenue through plan upgrades
  • Develop and iterate process for qualifying best targets among clients
  • Execute on quota by increasing MRR in existing accounts
  • Strategic sales experience in a business-to-business sales environment
  • Proven success in previous sales roles
  • Strong verbal and written communication
  • Eager problem solver and creative thinker

Bonus Points: 

  • Experience in a SaaS company 
  • Experience with Salesforce 
  • Four-year college degree from an accredited institution 

What Formstack Offers:

  • 100% covered Medical Insurance, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.
  • Unlimited PTO for all employees
  • 401k with matching company contribution for full-time employees
  • The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job
  • Company-paid conferences and extended learning
  • Yearly company gatherings

Want to learn more about who we are and what we value? Check out this video and apply if you want to jump into the next great chapter of your life.

Formstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

All data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.

Thank you for your interest in Formstack!

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